Privacy Policy

 www.POMELATV.com and www.Pomela.TV

Welcome to the PomelaTV, and any other web sites, networks, applications, or services operated or produced by POMELATV (collectively, the "POMELATV Platform").

POMELATV values the privacy of the users, subscribers, publishers, members, and others who visit and use the POMELATV Platform collectively or individually, "you" or "Users".

By using the POMELATV TV Platform, you expressly consent to the information handling practices described in this Privacy Policy.

If you do not agree with our Privacy Policy, please do not use the POMELATV TV Apps / website Platform.

This Privacy Policy should be read in connection with the POMELATV Acceptable Use Policy at POMELATV Your use of the POMELATV Platform and any personal information you provide through the POMELATV Platform are subject at all time to this Privacy Policy and the Acceptable Use Policy.

1. The Information POMELATV Collects: User-provided Information: You may provide to POMELATV what is generally called "personally identifiable" information (such as your name, email address, postal mailing address, home/mobile telephone number, credit card number and billing information) if you upload, purchase, or download certain content or products from the POMELATV IPTV Platform, enter contests or sweepstakes, or otherwise use the features and functionality of the POMELATV.

You may also provide to POMELATV demographic information; information related to your web site such as the name, description and primary language of the site; and company name, telephone number, e-mail address, mailing address, and personal contacts within your company.

"Cookies" Information: When you access the POMELATV Platform, we may send one or more cookies - small text files containing a string of alphanumeric characters - to your mobile device or computer.

POMELATV may use both session cookies and persistent cookies.

A session cookie disappears after you close your browser.

A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to the POMELATV Platform.

Persistent cookies can be removed.

Please review your web browser "Help" file to learn the proper way to modify your cookie settings.

Some of our business partners (e.g. advertisers) use cookies on our site.

We have no access to or control over these cookies.

This Privacy Policy covers the use of cookies by POMELATV only and does not cover the use of cookies by any advertisers.

"Automatically Collected" Information: When you access the POMELATV Platform or open one of our HTML emails, we may automatically record certain information from your system by using different types of tracking technology.

This "automatically collected" information may include Internet Protocol address ("IP Address"), a unique user ID, version of software installed, system type, screen resolutions, color capabilities, plug-ins, language settings, cookie preferences, search engine keywords, JavaScript enablement, the content and pages that you access on the POMELATV Platform, and the dates and times that you visit the POMELATV Platform, paths taken, and time spent on sites and pages.

2. The Way POMELATV Uses Information: POMELATV uses the information that you provide or that we collect to operate, maintain, enhance, and provide all of the features and services found on the POMELATV Platform, to allow us to charge and invoice you, as well as to track user-generated content and Users to the extent necessary to comply as a service provider with the Digital Millennium Copyright Act.

 We will use your email address, without further consent, for administrative communications such as notifying you of major POMELATV Platform updates, for customer service purposes, to address copyright infringement or defamation issues, or to contact you regarding any content that you have posted to or downloaded from the POMELATV Platform.

POMELATV uses all of the information that we collect to understand the usage trends and preferences of our Users, to improve the way the POMELATV Platform works and looks, and to create new features and functionality.

POMELATV may use "Automatically Collected" information and "Cookies" information to: (a) automatically update the POMELATV application on your system; (b) remember your information so that you will not have to re-enter it during your visit or the next time you access the POMELATV Platform; (c) monitor aggregate site usage metrics such as total number of visitors and pages accessed; and (d) track your entries, submissions, and status in any promotions or other activities.

Information submitted to POMELATV as part of applications for employment or for partner candidates is used by POMELATV to evaluate your qualifications for the positions sought.

3. When POMELATV Discloses Information: POMELATV does not share your personally identifiable information with other organizations for their marketing or promotional uses without your prior express consent.

Please be aware, however, that any personally identifiable information that you voluntarily choose to display on any publicly available portion of the POMELATV Platform becomes publicly available and may be collected and used by others without restriction.

4. Billing: 7 days free trail or monthly subscription

 The monthly 5 Euro Charge is for the IPTV interface that help the subscriber viewing the content, and gives the user the right to use the platform.

The Video content or other content not included in the fee and it is free, (except for the channels acquired as part of Pay per View)

PomelaTV will make automatic monthly credit card charge and / or automatic periodic billing of subscription fees.

When the subscription / user purchased ends, the user will redirect to payment page on the website to authenticate the subscribers personal information and then to purchase a new package or extend the existing one.

Billing Policy

The charges for the use are in accordance with the package acquired by the user, and apply from the date of purchase of the package for the package that has been purchased.

PomelaTV does not and will not provide any refund and/ or credit or any part of it after 5 days, even if the refund requested by the user due to issues of quality of broadcasting and or viewing and /or viewing experience and/or any other reason claimed by the user and/or due to any other reason the refund has been claimed by the user.